Dear Glen,
 
As our case is nearing an end I would like to express my heartfelt thanks and gratitude for the hard work and perseverance that you and your team have shown throughout.
Before I originally came to see you I had visited various solicitors who discussed the case with me.  Because of the complex nature of this I found the legal jargon and uptight manner of these solicitors difficult to relate to and communicate with.  When I was recommended to you, and after our initial meeting, I knew that while you had an excellent grasp on the legal side of things that I could also relate to you and your down-to-earth approach.  After the ongoing stress of the situation over the previous years I breathed a sigh of relief and knew my case would be in good hands.
In general throughout our working relationship I have found you to be extremely knowledgeable about the whole process and, with dogged determination, have managed to negotiate a great deal of compensation for all the legal wrongdoings done to me and my company over numerous years by the bank.  On a personal level, being present at the meetings and seeing senior bank management have to answer some pertinent and highly damning questions has given me a huge amount of satisfaction.  I will not hesitate to recommend you and your team and will positively promote your services.
I am looking forward to the impending sign off and therefore end to my torrid relationship with the bank that has been satisfactorily put to bed with your help.
 
With my most sincerest thanks,
 
John Allen
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